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Clothes Shops - Ladies', Leeds

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0 out of 10 (1 reviews)

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Address:21-23 Queens Arcade

Map:See on a map


Telephone:0113 2439996

Clothes Shops - Ladies'
Retail sale of clothing

About Tunnel:

Tunnel can be reached on the telephone number above or by visiting the premises at 21-23 Queens Arcade

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Reviews of Tunnel

  • User Reviews - we have 1 reviews for this business.

The Latest Reviews

Since: Aug 2009
Posts: 0
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Comment added Wed 16 Nov 2011 at 15:39:20

PROCEED WITH CAUTION BUYING FROM THIS SHOP! Absolutely disgusting customer service-went for a weekend break to Leeds and on the Saturday we went for a browse around the shops.Thought i'd found an Aladdin's cave in the form of the Tunnel shop.Unfortunately the shopkeeper let the fabulous stock down massively.I had seen an item in the form of an 14.99 scarf,so i came back to the shop a little later to purchase it.The price as above was stated on the tag so i then proceeded to take it to the counter. When at the counter the shop 'manager'(i say that in the lightest of terms as no 'manager' would have such lack of customer service skill)tells me it is actually at a different price to the one displayed on the tag and that it was actually 17.99.I challenged him as to why this was in the politest of manner and no apology, nothing, instead just rudely stated that it 'just has been tagged incorrectly'. This of course not being myself the customer's fault and infact theirs i said i wasn't paying the higher price. Instead he disgustingly took the item away from me and didn't even give the customer the item for the price as ADVERTISED. He was rude from the point go, no apology and i therefore walked out! I wouldn't mind over the case of 3 but the sheer lack of remorse and unexplicably rude tone he used towards the customer was diabolical. TRADING STANDARDS HELLO!! Never have i come across such a rude manner in all of my life,and i have worked in customer service for the past 25 years

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